Newsletters | The ‘Betari’s Box’ Concept

Hi,

Thanks for joining me this week.

As a reminder:

Each week I’ll send you an actionable tip to help you become a better communicator.

TIP OF THE WEEK

[The ‘Betari’s Box’ Concept]

Whatever you focus on and the meaning you give it will affect how you feel and, subsequently, the actions you then take.

This, in turn, will affect how the other person perceives you and how they respond.

This can be seen in the diagram of the ‘Betari’s box’ concept, which illustrates how your attitude and behaviour affects the attitude and behaviour of the people you interact with.

Scenario: Imagine that you’re feeling frustrated because a work colleague hasn’t completed an important task you requested.

Your reaction: When you talk to them, your voice may become louder, more direct and maybe even abrupt.

Their response: The other person might then respond to what they subconsciously perceive as a threat or criticism by raising their voice, going silent or into a defensive mode. They may even refuse to engage at all.

Result: Communication breakdown.

Before a tough talk, change your mindset to break the cycle of conflict.

This helps avoid getting stuck in an unproductive back-and-forth.

You might hear an inner voice urging you to react in old, unhelpful ways.

Remember, this voice comes from your past experiences, fears, and beliefs.

It's not the whole truth.

Your values and beliefs shape all your choices, affecting your relationships and how you communicate.

This applies to both your personal and work life.