Confidentiality

Privacy policy

Red Centre Global protects your data with the same rigour we apply to executive negotiation.

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Privacy policy

Red Centre Global is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

We collect personal data through multiple channels: strategy session enquiries, the Composure Audit quiz, course purchases, newsletter subscriptions, and general website interaction. This includes your name, email address, company details, job title, and any information you voluntarily provide during conversations or forms. We use this data solely to deliver the services you request, personalise your experience, and communicate relevant updates about our offerings.

Your data is processed on the legal basis of your consent or our legitimate business interests in providing executive training and coaching. We never sell or share your information with external parties without explicit permission. Third-party service providers who handle payment processing, email delivery, or hosting are bound by strict confidentiality agreements and process data only as instructed.

You retain full control over your information. You may request access to your data, correct inaccuracies, request deletion, or withdraw consent at any time by contacting our data protection officer. We will respond to all requests within 30 days. Unsubscribing from marketing communications is immediate and does not affect your access to purchased courses or session records.

We maintain robust security measures including encryption, access controls, and regular audits. However, no system is entirely risk-free. If a breach occurs, we will notify affected individuals and relevant authorities within the legally required timeframe. This policy may be updated periodically to reflect changes in our practices or legal requirements. Continued use of our services constitutes acceptance of the current policy.

FAQ

Find answers to common privacy and data handling questions below.

How is my data used?

We collect information only to deliver strategy sessions, lead magnets, and course access. Your data never reaches third parties without explicit consent. We process information under GDPR and UK data protection law.

What about the Composure Audit?

The quiz captures your email and responses to personalise your experience. You control this data entirely and may request deletion at any time. We use results only to tailor course recommendations and session planning.

Can I unsubscribe from emails?

Every email includes an unsubscribe link. One click removes you from all marketing communications. You remain on transactional lists for course access and session confirmations.

How long do you keep records?

Strategy session data is retained for three years to support ongoing coaching relationships. Lead magnet submissions are kept for two years unless you request deletion. Course purchase records persist for seven years for compliance and support purposes.

Is my information secure?

We encrypt all data in transit and at rest using industry-standard protocols. Access is restricted to authorised personnel only. We conduct annual security audits and maintain comprehensive incident response procedures.

Still have questions?

Contact our data protection officer directly.

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